DeskXpand Case Study

DeskXpand is easy-to-use, scalable and customer-centric. We care about our customers and make sure that all their demands are met and none of their queries go unattended. Our experts have successfully addressed multiple customer problems for several clients and generated tangible results. Read for yourself!

How Jonathan Leveraged DeskXpand Self-Help Solution and Reduced His Customer Calls by 35%.

How Jonathan Leveraged DeskXpand Self-Help Solution and Reduced His Customer Calls by 35%.

Jonathan is an enthusiastic entrepreneur who deals with the healthcare industry. He was thinking of coming up with a new startup to help a particular territory for medical supplies and information with a B2B and B2C model.

Learn More
Learn How DX Helped Michelle to Reduce Internal Business Costs and Improve Employee’s Productivity by 23%.

Learn How DX Helped Michelle to Reduce Internal Business Costs and Improve Employee’s Productivity by 23%.

Michelle runs an online service marketplace. She’s been running it for a year now. Her business includes providing home services in multiple categories like home cleaning, artworks, furniture supplies, etc. She came to DeskXpand, to find out more about the self-service portal.

Learn More
How DeskXpand Helped Adam to Achieve 60% Customer Satisfaction Score?

How DeskXpand Helped Adam to Achieve 60% Customer Satisfaction Score?

Adam has an online eCommerce store of apparel. He had just started his journey in this space. Acknowledging the giant number of digital footfalls on his store, along with an increasing number of customer queries, he wanted a solution that helps him serve an incomparable customer service.

Learn More