Support your customer better than ever.
  • Drive your customer satisfaction through teachnology advancements and boost your sales, optimize your staff's productivity by 25 to 30%.
  • Schedule your free demo with us, try our lite plan, you can always upgrade it or stay for lite plan.
Deskxpand

Get started with our Lite Plan.

Are you an enterprise ?

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DX Lite

Free for 03 agents

Features

  • Ticket Management
  • Canned Responses & Templates
  • Notes & To-dos & Reminders
  • Support Channels
  • Load Balanced Ticket Assignment
  • Agent Management
  • Contact & Company Management
  • Knowledgebase CMS
  • Ticket Reports
  • Custom email Servers

DX Pro

$7 $14/agent/month

Features

  • Everything in DX Lite plus
  • Advanced Ticketing
  • Task Management
  • Automating Ticket Creation
  • SLA Management
  • Helpdesk Customizations
  • Help Widget
  • Live Chat
  • Shopify Integration
  • Data Export

Want to know more in detail what you'll get in each package ?

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Higher Quality. Better Features. Affordable Pricing

Features

  • Agent Count
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Forward ticket
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Tags
  • Undo Send
  • Set Custom Statuses
  • Canned Responses & Templates
  • Ticket Template
  • Canned Responses
  • Notes & To-dos & Reminders
  • Add Private Note
  • Add Public Note
  • Add a to - do
  • Add reminder to you to - do list
  • Advanced Ticketing
  • Merge tickets
  • Ticket Activity History
  • Parent Child Ticketing
  • Load Balanced Ticket Assignment
  • Load - Balanced Ticket Assignment
  • Automating Ticket Creation
  • Automation that runs on ticket creation
  • TASK MANAGEMENT
  • Add Task
  • Custom Task Field
  • Set Task Type
  • Set Status
  • Set Priority
  • Task Start and End Time
  • Add Sub Task
  • Custom Sub Task
  • Add Worklog
  • Add Comment
  • Check Task History
  • Helpdesk Customization
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • Audit Log
  • SLA
  • SLA Policy - Standard
  • SLA Reminder
  • SLA Violation Escalation Email.
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles - Default
  • Custom agent roles
  • Agent scope
  • Agent signature
  • Custom Agent Groups
  • Contact & Company Management
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • Customer Satisfaction - Standard
  • Knowledgebase CMS
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • Knowledge Base Analytics
  • KnowledgeBase Customization
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • Ticket Reports
  • Helpdesk in-depth
  • Default Dashboard
  • Satisfaction Survey Report
  • Team Dashboard
  • Data Export
  • Data Export
  • Custom email Servers
  • Custom email servers
  • Help Widget
  • Contact Form
  • Ticket Form
  • Knowledge Base
  • Appearance Customization
  • Live Chats
  • Live Chat
  • Shopify Integrations
  • Connect multiple shopify store
  • Check order history from DeskXpand

DX Lite

Free

  • For 03 agents

DX Pro

$7 $14/ agent / monthBilled Annually

  • Unlimited

DX Lite

Free

  • Agent Count Free for 03 users
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Forward ticket
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Tags
  • Undo Send
  • Set Custom Statuses
  • Canned Responses & Templates
  • Ticket Template
  • Canned Responses
  • NOTES & TO-DOS & REMINDERS
  • Add Private Note
  • Add Public Note
  • Add a to - do
  • Add reminder to you to - do list
  • ADVANCED TICKETING
  • Merge tickets
  • Ticket Activity History
  • Parent Child Ticketing
  • LOAD BALANCED TICKET ASSIGNMENT
  • Load - Balanced Ticket Assignment
  • AUTOMATING TICKET CREATION
  • Automation that runs on ticket creation
  • TASK MANAGEMENT
  • Add Task
  • Custom Task Field
  • Custom Task Field
  • Set Status
  • Set Priority
  • Task Start and End Time
  • Add Sub Task
  • Custom Sub Task
  • Add Worklog
  • Add Comment
  • Check Task History
  • HELPDESK CUSTOMIZATION
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • Audit Log
  • SLA
  • SLA Policy - Standard
  • SLA Reminder
  • SLA Violation Escalation Email.
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles - Default
  • Custom agent roles
  • Agent scope
  • Agent signature
  • Custom Agent Groups
  • CONTACT & COMPANY MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • Customer Satisfaction - Standard
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • Knowledge Base Analytics
  • KNOWLEDGEBASE CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • TICKET REPORTS
  • Helpdesk in-depth
  • Default Dashboard
  • Satisfaction Survey Report
  • Team Dashboard
  • DATA EXPORT
  • Data Export
  • CUSTOM EMAIL SERVERS
  • Custom email servers
  • HELP WIDGET
  • Contact Form
  • Ticket Form
  • Knowledge Base
  • Appearance Customization
  • LIVE CHATS
  • Live Chat
  • SHOPIFY INTEGRATIONS
  • SHOPIFY INTEGRATIONS
  • Check order history from DeskXpand

DX Pro

$7 $14/ agent / monthBilled Annually

  • Agent Count Unlimited
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Forward ticket
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Tags
  • Undo Send
  • Set Custom Statuses
  • Canned Responses & Templates
  • Ticket Template
  • Canned Responses
  • NOTES & TO-DOS & REMINDERS
  • Add Private Note
  • Add Public Note
  • Add a to - do
  • Add reminder to you to - do list
  • ADVANCED TICKETING
  • Merge tickets
  • Ticket Activity History
  • Parent Child Ticketing
  • LOAD BALANCED TICKET ASSIGNMENT
  • Load - Balanced Ticket Assignment
  • AUTOMATING TICKET CREATION
  • Automation that runs on ticket creation
  • TASK MANAGEMENT
  • Add Task
  • Custom Task Field
  • Custom Task Field
  • Set Status
  • Set Priority
  • Task Start and End Time
  • Add Sub Task
  • Custom Sub Task
  • Add Worklog
  • Add Comment
  • Check Task History
  • HELPDESK CUSTOMIZATION
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • Audit Log
  • SLA
  • SLA Policy - Standard
  • SLA Reminder
  • SLA Violation Escalation Email.
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles - Default
  • Custom agent roles
  • Agent scope
  • Agent signature
  • Custom Agent Groups
  • CONTACT & COMPANY MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • Customer Satisfaction - Standard
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • Knowledge Base Analytics
  • KNOWLEDGEBASE CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • TICKET REPORTS
  • Helpdesk in-depth
  • Default Dashboard
  • Satisfaction Survey Report
  • Team Dashboard
  • DATA EXPORT
  • Data Export
  • CUSTOM EMAIL SERVERS
  • Custom email servers
  • HELP WIDGET
  • Contact Form
  • Ticket Form
  • Knowledge Base
  • Appearance Customization
  • LIVE CHATS
  • Live Chat
  • SHOPIFY INTEGRATIONS
  • SHOPIFY INTEGRATIONS
  • Check order history from DeskXpand
The Biztech Family

Schedule a Free Consultation Today

Get in touch with our experts for any business related queries. We are ISO27001 certified helpdesk portal experts with 15+ years of industry experience. Let us help you delight your support staff and your customers.

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