Give us a nudge and get a FREE access to our growth program today!
| DX Pro Suitable for Big Teams | DX Enterprise Suitable for Enterprises |
|---|
| Price / month (Billed Annually) | 14 USD / agent | |
| Price / month (Billed Monthly) | 19 USD / agent |
| Emails |  |  |
| Portals |  |  |
| Contact Form |  |  |
| Shopify |  |  |
| Live Chat |  |  |
 |  | |
 |  | |
 |  | |
| API | - |  |
| Multiple Inboxes |  |  |
| Reply Address Customization |  |  |
| Automated Assignment |  |  |
| Private Notes |  |  |
| Ticket Templates |  |  |
| Canned responses |  |  |
| CSAT Survey |  |  |
| Tags |  |  |
| Media Attachements |  |  |
| Custom Agent Signature |  |  |
| Collaborators |  |  |
| Ticket Priorities |  |  |
| Ticket Merging |  |  |
| Ticket Filtering |  |  |
| Child Tickets |  |  |
| Ticket Bulk Operations |  |  |
| To-do List |  |  |
| Custom SLAs |  |  |
| Custom Business Hours |  |  |
| Custom Task Fields |  |  |
| Task Timesheets (worklogs) |  |  |
| Sub Tasks |  |  |
| Private Notes |  |  |
| Public Comments |  |  |
| Task History |  |  |
| Link to Tickets |  |  |
| Task Filters |  |  |
| Automated Ticket Workflows |  |  |
| Time Triggers |  |  |
| Scenarios Automation |  |  |
| Agent Roles |  |  |
| Agent Groups |  |  |
| Contacts |  |  |
| Acccounts |  |  |
| Custom Domains | - |  |
| Custom Reply to Email |  |  |
| Customizable Helpcenter |  |  |
| Custom Chat Widget |  |  |
| Custom Email Templates |  |  |
| Custom Ticket Fields |  |  |
| White label | - |  |
| New Tickets |  |  |
| Open Tickets |  |  |
| Solved and Closed |  |  |
| Ticket Sources |  |  |
| CSAT Reports |  |  |
| First Response time |  |  |
| Avg Response Time |  |  |
| Resolution Time |  |  |
| Chats Summary |  |  |
| Ticket Volume Trends |  |  |
| 256-bit SSL secure connection |  |  |
| Audit Log | - |  |
| Security Assistance |  |  |
| Email History |  |  |
| Product KnowledgeBase |  |  |
| Chat Support |  |  |
| Email Support |  |  |
| Call Support |  |  |
| Product Training | - |  |
| Technical Support | - |  |
| Yearly Purchase Orders & Invoicing | - |  |
| Dedicated Account Manager | - |  |
Give us a nudge and get a FREE access to our growth program today!
| MonthlySuitable for Big Teams | Annually Suitable for Enterprises |
|---|
| Agent Count | Unlimited | Unlimited |
| Ticket Limit | 200 | 2500 |
| Task Limit | 200 | 2500 |
| Per Ticket Cost | $0.495 | $0.200 |
| Per Task Cost | $0.495 | $0.200 |
| Recharge | - | $49 |
| Ticket Credit | - | 250 |
| Task Credit | - | 250 |
| Emails |  |  |
| Portals |  |  |
| Contact Form |  |  |
| Shopify |  |  |
| Live Chat |  |  |
 |  | |
 |  | |
 |  | |
| API |  |  |
| Multiple Inboxes |  |  |
| Reply Address Customization |  |  |
| Automated Assignment |  |  |
| Private Notes |  |  |
| Ticket Templates |  |  |
| Canned responses |  |  |
| CSAT Survey |  |  |
| Tags |  |  |
| Media Attachements |  |  |
| Custom Agent Signature |  |  |
| Collaborators |  |  |
| Ticket Priorities |  |  |
| Ticket Merging |  |  |
| Ticket Filtering |  |  |
| Child Tickets |  |  |
| Ticket Bulk Operations |  |  |
| To-do List |  |  |
| Custom SLAs |  |  |
| Custom Business Hours |  |  |
| Custom Task Fields |  |  |
| Task Timesheets (worklogs) |  |  |
| Sub Tasks |  |  |
| Private Notes |  |  |
| Public Comments |  |  |
| Task History |  |  |
| Link to Tickets |  |  |
| Task Filters |  |  |
| Automated Ticket Workflows |  |  |
| Time Triggers |  |  |
| Scenarios Automation |  |  |
| Agent Roles |  |  |
| Agent Groups |  |  |
| Contacts |  |  |
| Acccounts |  |  |
| Custom Domains |  |  |
| Custom Reply to Email |  |  |
| Customizable Helpcenter |  |  |
| Custom Chat Widget |  |  |
| Custom Email Templates |  |  |
| Custom Ticket Fields |  |  |
| White label |  |  |
| New Tickets |  |  |
| Open Tickets |  |  |
| Solved and Closed |  |  |
| Ticket Sources |  |  |
| CSAT Reports |  |  |
| First Response time |  |  |
| Avg Response Time |  |  |
| Resolution Time |  |  |
| Chats Summary |  |  |
| Ticket Volume Trends |  |  |
| 256-bit SSL secure connection |  |  |
| Audit Log |  |  |
| Security Assistance |  |  |
| Email History |  |  |
| Product KnowledgeBase |  |  |
| Chat Support |  |  |
| Email Support |  |  |
| Call Support |  |  |
| Product Training |  |  |
| Technical Support |  |  |
| Yearly Purchase Orders & Invoicing |  |  |
| Dedicated Account Manager |  |  |
Elevating your customer support experience starts with DeskXpand.
#happyclient
I like the ease of using the DeskXpand and the social media integration. And the feedback feature that the dashboard could integrate into the website is excellent.
Xander LLC, 
