Higher Quality. Better Features. Lower Pricing

Choose the right customer service software plan for you. Let us know in case of any queries, our experts are always there to help!

Features

  • Agent Users
  • Product Updates
  • Free Support
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Add Private Note
  • Add Public Note
  • Ticket Template
  • Add a to - do
  • Add reminder to you to - do list
  • Set Custom Statuses
  • AUTOMATION
  • Load - Balanced Ticket Assignment
  • HELPDESK MANAGEMENT
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles
  • Custom agent roles
  • Agent scope
  • Agent signature
  • CUSTOMER MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • ANALYTICS AND REPORTING
  • Helpdesk in-depth
  • Data Export
  • Default Dashboard
  • SECURITY
  • Custom email servers
  • CUSTOMER SERVICE
  • Knowledge base
  • 24x7 email support
  • Submit a Ticket
  • up to 3 users
  • No
  • 1 month

ESSENTIAL

$7 / user / month

  • Unlimited*
  • Yes
  • Lifetime

PREMIUM

$14 / user / month

  • Unlimited*
  • Yes
  • Lifetime

STARTER

Free

  • Agent Users up to 3 users
  • Product Updates No
  • Free Support 1 month
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Add Private Note
  • Add Public Note
  • Ticket Template
  • Add a to - do
  • Add reminder to you to - do list
  • Set Custom Statuses
  • AUTOMATION
  • Load - Balanced Ticket Assignment
  • HELPDESK MANAGEMENT
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles
  • Custom agent roles
  • Agent scope
  • Agent signature
  • CUSTOMER MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • ANALYTICS AND REPORTING
  • Helpdesk in-depth
  • Data Export
  • Default Dashboard
  • SECURITY
  • Custom email servers
  • CUSTOMER SERVICE
  • Knowledge base
  • 24x7 email support
  • Submit a Ticket
  • Buy

ESSENTIAL

$7 / user / month

  • Agent Users Unlimited*
  • Product Updates Yes
  • Free Support Lifetime
  • CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Add Private Note
  • Add Public Note
  • Ticket Template
  • Add a to - do
  • Add reminder to you to - do list
  • Set Custom Statuses
  • AUTOMATION
  • Load - Balanced Ticket Assignment
  • HELPDESK MANAGEMENT
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles
  • Custom agent roles
  • Agent scope
  • Agent signature
  • CUSTOMER MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • ANALYTICS AND REPORTING
  • Helpdesk in-depth
  • Data Export
  • Default Dashboard
  • SECURITY
  • Custom email servers
  • CUSTOMER SERVICE
  • Knowledge base
  • 24x7 email support
  • Submit a Ticket
  • Request Trial

    OR

    Buy

PREMIUM

$14 / user / month

  • Agent Users Unlimited*
  • Product Updates Yes
  • Free Support Lifetime
  • SUPPORT CHANNELS
  • Email ticketing
  • Portal
  • Website/ticket forms
  • TICKETING
  • Reply to tickets
  • Set status
  • Set priority
  • Mark tickets as spam
  • Delete tickets
  • View requester info
  • Filter tickets
  • Perform bulk actions
  • Filtered search
  • Multifile attachments
  • Sort ticket conversations
  • Add Private Note
  • Add Public Note
  • Ticket Template
  • Add a to - do
  • Add reminder to you to - do list
  • Set Custom Statuses
  • AUTOMATION
  • Load - Balanced Ticket Assignment
  • HELPDESK MANAGEMENT
  • Business hours
  • Multiple Business hours
  • Custom ticket fields
  • Dependent fields
  • Dynamic ticket form
  • Multiple Product
  • AGENT MANAGEMENT
  • Agent groups
  • Agent roles
  • Custom agent roles
  • Agent scope
  • Agent signature
  • CUSTOMER MANAGEMENT
  • Create Contacts
  • Create Companies
  • Contact and company fields
  • Custom contacts and company fields
  • Dynamic Form
  • Customer Timeline
  • KNOWLEDGE BASE
  • Creating a category
  • Creating a folder
  • List of All Category
  • Creating an article
  • List of All Articles
  • List of All Drafts
  • List of My Drafts
  • List of all the Published Articles
  • Article Bulk Action
  • Article Filtering
  • Multi - product content management
  • Approval Workflow
  • Article Versioning
  • Article Template
  • CUSTOMIZATION
  • Public portal customization
  • CSS customization
  • Complete portal customization
  • Custom Domain Mapping
  • ANALYTICS AND REPORTING
  • Helpdesk in-depth
  • Data Export
  • Default Dashboard
  • SECURITY
  • Custom email servers
  • CUSTOMER SERVICE
  • Knowledge base
  • 24x7 email support
  • Submit a Ticket
  • Request Trial

    OR

    Buy
The Biztech Family

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Get in touch with our experts for any business related queries. We are ISO27001 certified helpdesk portal experts with 14+ years of industry experience. Let us help you delight your support staff and your customers.

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