DeskXpand Case Study

DeskXpand is easy-to-use, scalable and customer-centric. We care about our customers and make sure that all their demands are met and none of their queries go unattended. Our experts have successfully addressed multiple customer problems for several clients and generated tangible results. Read for yourself!

How DX Helped Michelle to Reduce Internal Business Costs by 23%

How DX Helped Michelle to Reduce Internal Business Costs by 23%

Here’s how a help desk can help you reduce your internal costs and increase your business revenue. Also, with a quality help desk at your service, here are some of the extra benefits that you can get…..

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How DeskXpand Helped Adam to Achieve a 60% Customer Satisfaction Score

How DeskXpand Helped Adam to Achieve a 60% Customer Satisfaction Score

Help desk software is extremely crucial in enhancing customer satisfaction, especially for those who run an eCommerce store. See how effectively it worked for Adam and his online apparel store.

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How John Achieved 80% Customer Satisfaction with DeskXpand

How John Achieved 80% Customer Satisfaction with DeskXpand

Here’s how a quality help desk can help even the best brands simplify their support. It helped John and his team effectively manage their customers' preferred channels. Apart from that, it also helped them with….

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35% Improved Internal Communication of an IT Enterprise by DeskXpand

35% Improved Internal Communication of an IT Enterprise by DeskXpand

Here’s what a robust and intuitive interface can do for an IT enterprise. It not only helped them effectively tackle the communication issues within an organization but also achieve…

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How Jonathan Leveraged DeskXpand Self-Help Solution and Reduced His Customer Calls by 35%.

How Jonathan Leveraged DeskXpand Self-Help Solution and Reduced His Customer Calls by 35%.

Jonathan is an enthusiastic entrepreneur who deals with the healthcare industry. He was thinking of coming up with a new startup to help a particular territory for medical supplies and information with a B2B and B2C model.

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