App Integration
If your company’s helpdesk software is separate from other tools or business solutions, agents will not be able to achieve maximum productivity. DeskXpand lets you connect your helpdesk with hundreds of apps and business tools, so you can automate your processes and save time.
Request DemoECommerce
Integrate eCommerce stores like Shopify and Magento with helpdesk and centralize your communications. Easily track and get an overview of your customer’s experience and build meaningful interactions with your ecommerce customers.
Coming Soon…
Project Management
Pave your way for streamlined project management. DeskXpand lets you add a ticket for every new inquiry on your project management tools like Trello and Jira. You can have all the information registered in the form of actionable tickets on the DeskXpand system.
Coming Soon…
Social Media
Now acknowledge requests, document responses, get instant context and achieve two-way communication through your social media pages. DeskXpand integrates the most popular social media platforms, like Facebook, and Twitter, with your traditional customer support channels.
Coming Soon…
Survey Tools
There’s only one way to improve customer support: customer feedback. Get their feedback now! With DeskXpand, you can integrate your survey tools like SurveyMonkey, Google Forms, etc., to the helpdesk and set up a centralized system for survey data collection.
Coming Soon…
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Your Support Genie!
Elevating your customer support experience starts with DeskXpand.
#happyclient
I like the ease of using the DeskXpand and the social media integration. And the feedback feature that the dashboard could integrate into the website is excellent.
-Tristen
Xander LLC, 